I am impressed with the poker staff,cashiers,runners and the food staff. Excellent, very caring and very pro active. They have been trained well with a very clear and established approach of success. I have been here since the soft opening and have seen a lot of changes in the staffs approach since the beginning. The managers rival any great 5 star facility in vegas. They are very understanding but deal out the correct rules and regulations pertaining any Winn property. The food is good but valued on the high side but before there are complaints this is what you expected from any five star property. The only complaint is a very common theme at Encore in Boston. Service by the waitress staff needs a fire light under their service. Instead of friendly fast waitress staff. We have an array of sloths who feel they are deserving of a tip instead of earning a great income based upon service. This is the most furious aspect of the entire operation. Instead of carrying more on their trays, which results in more tips, they produce less tray congestion and longer waiting times. Fourty five minute wait is good and fast. I don't understand why the food and beverage manager accepts this procedure. This is totally unacceptable for any service rated industry forgot a five star facility. I have even tried to give a red bird for my coffee and that only left with an expectation of more money for even slower service , and having to put splenda in my luke warn coffee myself. I guess I should accept slow service but it's a hard pill to swallow with any sort of customer service.
Encore Boston Harbor
- Phone:
- (857) 770-3090
- Poker Tables:
- 24 Tables
- Hours:
- Open Now (All Day)
- Minimum Age:
- 21
Announcements from Encore Boston Harbor
EBH Poker is Open 24 Hours Every Day!
April Promotions
Sun High Hands
11am to 10pm $500/Every 30 minutes
Mon High Hands April 1, 8, 22 and 29
11am to 3pm $500/Every 20 minutes
Mon High Hands April 15
11am to 10pm $500/Every 20 minutes
Tue High Hands
11am to 10pm $500/Every 30 minutes
Wed High Hands
11am to 4pm, 8pm to 12am $500/Every 30 minutes
Thu High Hands
11am to 10pm $500/Every 30 minutes
April Tournaments-Registration opens 1 hour Before Tournament Starts
No Tournament Monday April 15th
Mon-4:15pm $300 25k Chips/20 Min Levels
Wed -10:15am $300 25k Chips/25 Min Levels
Fri- 10:15am $420 30k Chips/25 Min Levels
BAD BEAT JACKPOT $52,256.40
Recent Encore Boston Harbor Reviews
The only bad reviews here I have to do with the rake. Yeah, the rake is a little high, but there's more bonuses and... Read More
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So let me get this right, 420 dollar tournament on Friday and they take a little more then 7 grand off top. Are YOU... Read More
1 hour and 45 @#$% minutes I waited for a @#$% bottle of water and I still didn't get it. I'm so @#$% done with this... Read More
Today i got my high hand voided because they said the dealer pushed the green button late even tho the 30min timer... Read More
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If you planing to play 1/3 or 2/5 poker Fridays or Saturday night long waiting list, I mean looonnnggg wait. 100,... Read More
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