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  • Encore Boston Harbor
carmeeandme wrote a review about Encore Boston Harbor in Everett, MA

Very good

I am impressed with the poker staff,cashiers,runners and the food staff. Excellent, very caring and very pro active. They have been trained well with a very clear and established approach of success. I have been here since the soft opening and have seen a lot of changes in the staffs approach since the beginning. The managers rival any great 5 star facility in vegas. They are very understanding but deal out the correct rules and regulations pertaining any Winn property. The food is good but valued on the high side but before there are complaints this is what you expected from any five star property. The only complaint is a very common theme at Encore in Boston. Service by the waitress staff needs a fire light under their service. Instead of friendly fast waitress staff. We have an array of sloths who feel they are deserving of a tip instead of earning a great income based upon service. This is the most furious aspect of the entire operation. Instead of carrying more on their trays, which results in more tips, they produce less tray congestion and longer waiting times. Fourty five minute wait is good and fast. I don't understand why the food and beverage manager accepts this procedure. This is totally unacceptable for any service rated industry forgot a five star facility. I have even tried to give a red bird for my coffee and that only left with an expectation of more money for even slower service , and having to put splenda in my luke warn coffee myself. I guess I should accept slow service but it's a hard pill to swallow with any sort of customer service.

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Recent Encore Boston Harbor Reviews

wob wrote a review about Encore Boston Harbor in Everett, MA

corona 1

A lot of miserable reviews there from a lot of miserable people LOL The dealers were very good the level of play was... Read More

a1b2c wrote a review about Encore Boston Harbor in Everett, MA


Sucks. Dealers suck. Players are diagnosed as extra extra retarded by Dr. Phil and all the other doctors including... Read More

hazy44 wrote a review about Encore Boston Harbor in Everett, MA


I have been reading the reviews and I think it is a very nice poker room and play a few times a week. My wish is the... Read More