I have seen a number of reviews that talk about collusion, not between players but between dealers and players.
Really?! How does that work. And in tournaments yet. You really think a dealer would risk getting fired for allowing a player to call short in tournament chips?! What's the payoff, a couple green 25 chips?!
Think about what you are saying before you insult someone. The reason the dealers call players by name is that they know each other due to the high degree of regulars who happen to like being there, so if you are not one of those folks go somewhere else.
This is the nicest room that I have played in and I play across the country.