I was playing at the Horseshoe Baltimore recently when the autoshuffler damaged a card. The floor came over and replaced just the damaged card.
The dealer told us that in the poker room they replace just the damaged card. In pit games they replace the entire deck. She told us she couldn't tell us why a damaged card is treated differently in the poker room and pit games. I am not sure if the reason she couldn't tell us is because she didn't know or she wasn't allowed to.
Does anyone know if this is true in all casinos, if so why?