ES
This is one of the most unfair and poorly run gambling establishments I’ve ever visited. The staff treat customers like an inconvenience instead of guests, and any question you ask is met with attitude or complete indifference. Decisions are made without explanation, and when you try to get clarity, you’re ignored or brushed off. A casino should at least pretend to value the people spending money there—this place doesn’t even try. I won’t be
The customer service here is shockingly bad and completely unfair.
• Staff make arbitrary decisions and refuse to explain them.
• When you ask for help, they act annoyed or dismissive.
• Instead of creating a fun, welcoming environment, they make you feel like you’re doing something wrong just by being there.
