ES
I visited the location 30 days ago. During this time the location maintained a relatively positive experience and environment. Enough so to look past some of the inconsistencies in its operation, and ethics. After playing some time, an incident occurred with another member. The other member began to state they were upset for being called “racist” by another player during a different session they had played in, within the same breath, the accused then proceeded to use a racial slur to describe another group of individuals to prove their point of not being racist. The comments upset myself, other players at the table, as well as the dealer, and hospitality associates on location. When confronted about their actions they continued to offend, as the incident escalated I was asked to calm myself as the accused was comforted for being held accountable. The management never made an attempt to remedy the matter themselves, only communicated through their associates and instead entered the free-roll tournament that was occurring and began play. The ownership was present during the incident and made no attempt to hold the member accountable. The offending member was allowed to continue play, as the offending member is related to the management. Not a sign of ethical business practices. I requested a return of my entry, and was obliged, as I stated I would not continue play if the member was allowed to as well. As a business consultant, it is clear that this location has struggled due to the lack of accountability in the room, and needs business direction, leadership development, operational support, and Human Resources training for it to succeed. Leadership failing to address such actions will continue to drive players away and create a space that only invites further disregard. Action reflects leadership, and I wish them the best of luck in the future.
Lone Star Social
- Teléfono:
- (512) 294-2647
- Mesas de póker:
- 6 Mesas
- Horas:
- Cerrado (4:00pm - TBD)
- Edad mínima:
- 18
Anuncios de Lone Star Social
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Reseñas recientes de Lone Star Social
I enjoy the home game feel, good action & a lot of regulars who are good people. Very welcoming, for those just... Leer Más
Been a member a bit over a year and have made great friends and players. Great atmosphere. Full bar as well! Give... Leer Más
Been a member for about one year. I enjoy the family like atmosphere where you can have good fun conversations at the... Leer Más
Love this place great freezouts, cash games, dealer, and a safe spot. Sam, Junior, Joe, and James all great people... Leer Más
Went here for the first time Friday night. Nice room. Excellent dealers. Played their $4k 'freeroll.' 25 players. ICM... Leer Más
This is the card room I'll always choose over all of the others. The regulars here are great. The dealers are so good... Leer Más
Absolutely love the hospitality and players at the club. Very friendly and attentive to everything you could ask for.... Leer Más
The Cheers Bar of Poker Rooms! Super friendly dealers and fun atmosphere make this room the BEST! Knowledgeable and... Leer Más
Great people great fun. Have a great time. Good action!... Texas hold-em 1/1 and 1/2 only 7.00 on Tuesday all day... Leer Más
Great place to play poker. Atmosphere is reminiscent of an old poker lounge. Superb quality. There are few places... Leer Más
This place is amazing!! Great service and friendly atmosphere. The people and staff are amazing. I will be... Leer Más
Super chill and really fun omadraw. Super fun and nice dealers have good comps and they will work with you if you... Leer Más
Very fun place to play at, super casual and a great environment. I have made a lot of good friends here and play... Leer Más
Customer experience here is at least somewhat contingent on the day and time that one goes, and some times are going... Leer Más
This poker room excels in every aspect. The management is top-notch, ensuring smooth operations and fair play.... Leer Más
This place is small but decent enough to have action especially tournaments and cash tables for middle class players.... Leer Más
Laid back vibes and friendly folks make you feel at home. Try your luck at the Monday freeroll with zero risk, as... Leer Más
This room is neat and clean with friendly staff, offers economical cash games and tournaments. located in a central... Leer Más
I visited the location 30 days ago. During this time the location maintained a relatively positive experience and... Leer Más
Great place for a more laid back place to play poker. It's a nice change of pace from the Lodge! Really enjoyed the... Leer Más
