I would give this room a zero out of 10. The management stinks they are severely understaffed Waited 3 hrs on a list on a Wed. night because they keep breaking tables instead of opening more. When I get near the top of the list they break another table and all those left at that table go on list in front of me and the process repeats. I thought when I was here on a Sat last month I waited 4+ hrs for a table because of "dealer shortage " I figured it was possible. However if you can't solve that issue once it's been identified within a couple months, you probably shouldn't be in charge of a casino. This is clearly an establishment that should make a decision, either you want a poker room or you don't. If it's going to run like this, shut it down!!! This just reinforced my decision to drive the extra half hour to a far superior room, and will do so from now on. If your a serious player stay away from this property!!! Terrible terrible terrible
Hollywood Casino at Charles Town Races
- Phone:
- (800) 795-7001
- Poker Tables:
- 17 Tables
- Hours:
- Closed (9:00am - 6:00am)
- Minimum Age:
- 21
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