The room is spacious and this was first room I decided to play my first cash, yet the room didn't feel intimidating. The tables were space well apart, leaving adequate space even for a large person like myself. Tables were clean with ex-large cupholders, with comfortable chairs, despite the fact they had vinyl cover bottoms, probably to hold up longer to wear and tear, height adjustability. The only drawback to this room is that, unless your up against a wall, trying to watch an event on one of the other plasma screens is difficult because of the distance.
On both 7/1 & 7/2, the 3/6 limit table I played at had a mix of players, some tight & aggressive, some beginners like me and a few veterans. Mostly tourist and some locals, getting their time in to qualify for the room's $500,000 freeroll tournament. So sometimes you would see your dominate pocket pair cracked by a marginal hand that either two paired or better on the river.
Of the total fifteen hours I played here, I witnessed 1 misdeal, one overturned card and one misread of which player had the winning hand. Dealers were a mix of some who dealt quickly and some who were extremely fast. However, none seemed inexperienced, some were more personable than others, but none never gave any indication that they didn't want to be there.
For this rating, it's a split decision between drink quality and service. I only ordered Coke, which was served in large glass for a casino comp drink, at the two tables I sat at I didn't hear anybody complain about a mistaken order. As for the service, I personallty didn't have a problem with the rate that the cocktail servers came around, however, I observed that as the room became fuller in the evenings, the number of servers remained the same and their trays were becoming extremely overloaded, so their return time probably suffered.
Management I felt wa capable and well trained, plenty of people at the desk and on the floor with chip runners, w/ managers on occasion walking between the tables making observation. During the time I was there, didn't witness any incident that required management intervention. The one down side, was the need for dealers to shout, to call for a floor person or to announce an open seat at a table, but I heard that these issues were being addressed.
At this time the Venetian Poker room is currently running a promo, where players were earning two comp dollars per hour of play. As compared to the room's normal comp rating, as well as other casino's room, which is on a one per one ratio. Your asked to stop by the front desk and swipe your card as your leave, both times I told by the desk person how much time I had accumulated, so you would get a pretty good idea how many comp dollars they could offer.
