Customer service

Question by chargray about Poker House Fort Worth Posted
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1 Comments

This place has absolutely no idea what customer service is all about. How is it that you make a comment on a welcomed platform and then get dragged off a table and scolded for it. Some of these rooms run under the platform of being legal but have no intention of doing so. Be careful where you spend your time and money and Poker House Ft.. Worth is not one of them!

Comments

  1. Hollywood hard Rock in Florida the same , I reported daily collusion by a group of regulars in their 1-2 NL games in which they always are o the first 1-2 game to open in the 10 o'clock hour , the floor allows a secret 1-2 new table only list that is hidden on the seating board list, the code words to get on that list is 1-2 new table only , these 3 persons always sit in seats 6-7-8 . They flash their cards to each other , when someone calls them out they yell I didn't see their cards, than they start whispering to each other. I contacted Mr. Mason the top dog yet they still are allowed to do it