doublezer6 wrote a review about Lions in Houston, TX

Rude dealers, not enough wait staff.

Played my first tournament here today. The dealers kept messing up and were just plain rude in general. They acted like they didnt even want to be there. To be fair, the music was up a little louder than it should have been and they were having trouble hearing call outs from the players, but when we requested the speaker be lowered a little, the management just told us to talk louder. They also had only one waiter on staff for the whole room and took almost an hour just to get her attention for a moment to get a bottle of water. Nice place, but they have work to do in regards to customer service overall.

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Announcements from Lions Poker Palace

We will be temporarily closing in order to have a CDC approved air circulation (Adding Fresh Air to minimize same air circulation) and filtration and purifying system to better clean the circulated air (HEPA and Ultra Violet Lights) installed on all 7 Air Conditioning systems to better protect our patrons and employees.

Reopening soon! New management, details coming soon! Stay Tuned ...

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