cas1201 wrote a review about Majestic Star in Gary, IN

No Backpacks Allowed

This may be the only poker room in the country that does not allow backpacks. I've played there several times after being told that there is a Poker Room exception to the casino's policy. (And being allowed onto the boat with my backpack). Today I was told by the guy checking IDs that the exception is during "major tournaments only". He said there isn't a place to leave my backpack either while I gamble but that I "could see if they'll watch it at valet". I got back on the shuttle bus and went home. Will be playing at the Horseshoe from now on.

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Management
  • cas1201: This is Nick, the Poker Manager. I am really sorry to hear that you were given a hard time about bringing your backpack on property. There IS a poker exception to the "no bag" policy but up until this week, it was never really pushed out to the front line staff. I have worked with the Security Manager to reiterate to our Officers that yes, bags are allowed at all times with a cursory search if you are a poker player. Please give me a call at (219) 977-7777, ext. 7143 or an email at nzacny@majesticstar.com. We are here to make it right the first time or to fix it when we can have you come on back. Thanks for giving us a chance to make it right. -Nick

Announcements from Majestic Star Casino

Hi players!

With concern over the spread of Coronavirus, the State of Indiana is mandating a close of business for Majestic Star Casino and all other casinos from tonight, March 15th through at least March 29th. Shamrock Shenanigans is therefore canceled since it would have been March 28th. MSPT has been postponed as well. Please keep an eye out here and on our Facebook page/Majestic website for updates as we get them concerning reopening. Stay safe everyone. We look forward to seeing you in a few weeks.

-Nick

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