EN
There are a few employees at this venue that understand and value customer service first. There are several employees in management positions who do the bare minimum and it shows. Examples are when handicap bathroom stalls break because of abuse, the management responds by not fixing the toilet for months. Huge groups of dealers have quit in the last year and the rumors are not good. Employees are grumpy, annoyed, rude, yell and swear at customers and have a general distaste for the poker players. The way we are talked about behind closed doors is appalling considering we are the ones who tip you.... a bunch of grown adults who play the telephone game at work is ridiculous. This venue needs new owners and new managers who care about customer service, the quality and consistency of the food going out of the kitchens, and the long term maintenance of the building. Using kitchen utensils to clean the bathrooms is disgusting. Poor food practices cause people to get ill and spend less time at the casino. Getting treated poorly from management is a regular occurrence and it's what comes to mind first when I think about visiting this venue. This place has the potential to be great. Good location. The building has good bones but doing the minimum, not maintaining and repairing the facilities for your customers is a ridiculous business model.
Pure Casino Edmonton
- Poker Tables:
- 12 Tables
- Hours:
- Open Now (All Day)
- Minimum Age:
- 18
✅ POKERATLAS IS HIRING! ✅
⚠️WE ARE HIRING a full-time Product Manager! Interested, or know someone who might be? We'd love to hear from you! CLICK FOR DETAILS
Announcements from Pure Casino Edmonton
🎉 Valued Poker Atlas Members 🎉
Starting June 1st, we are excited to introduce our NEW Bad Beat Jackpot:
🔥 The “Ultimate Double Deal” 🔥
We are combining the Bad Beat Jackpots at Casino Edmonton and Casino Yellowhead into TWO shared jackpots:
♠️ One Jackpot for No Limit Hold’em
♠️ One Jackpot for Pot Limit Omaha
That means:
✅ Bigger jackpots
✅ More action
✅ More winning opportunities
Play at either location and qualify for the same shared Bad Beat Jackpot pools.
Get ready for bigger payouts and even more excitement at the tables beginning June 1st!
See you at the felt! ♣️♦️♥️♠️
Recent Pure Edmonton Reviews
Would be nice if the poker room would be more open minded to PLO . The game has since moved here from yellow head and... Read More
BIG Mistake they are deciding not to run or continue Tournament Free-rolls. In my... Read More
Dealers need to know they are there to run the game and deal the cards and not give players advice. If a player says... Read More
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I would give 6 stars if it was possible. The poker room is 24/7. The dealers and service staff are awesome. This is... Read More
I don't play here often, but when I do it's for a social night with my friends/family. The servers here are kind and... Read More
Awesome staff. Good people. It feels good to be there. Some of their tables need upgrades. Don't be lazy. Food is... Read More
The maximum buy-in for 1-3 is large, which is great. It would be even better if there were always 2-5-10 tables... Read More
As a frequent player. Dealers and house people are all great to deal with. If I have one issue, and I feel it's a... Read More
This was my first time playing here and was a good experience. The 1/3 game was easy to get onto the waitlist and was... Read More
Outstanding experience with professional attitude and always positive Management Team is very confident and... Read More
Nice active room, great food options, dealers a bit too chatty at times. Attentive management team, my fave room in... Read More
Had a great time playing. Their dealers are superb and fast. I brought my wife with me and Jason entertained her as... Read More
I love the woman's tournaments ! Going to my first mixed tournament today . There food is amazing and drinks are... Read More
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After playing in over 100 poker rooms in Canada and US. Pure Casino staff are great. The action is some of the best... Read More
Their 1-3 game is the best in the city. Dealers are very welcoming and very good. Food is ok. Pitbosses are great and... Read More
JD said nice hand to me once when I called with just Ace high. The dealers are all top notch except for Sam. He is... Read More
Good place good staff need more plo it goes 24/7 and there's always good action and plenty of fish, Thursday Friday... Read More
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