They got busted last week and have been super sketchy with their messaging.
They shut down the ability for people to comment in the Facebook group and also originally had a message saying "reopening the 31st- big things in the works" and then took that down. On top of that they didn't really provide much notice that their free roll wasn't running so lots of people showed up for that.
Point is, transparency is always better. Seems like you have something to hide when your shut down open communication with and among the community.
I'm happy there is (was) and alternative to LKQ but they just need to get their act together.