Tell you it's a 5 min wait. Wait an hour. If you're not there for your seat in 5 mins. They remove you from list.
What this means. If you don't wait outside with no where to sit for hours while you wait for your seat. You'll get bumped, lose your seat and have to reup and wait again.
Their policies are absolutely garbage, notice all the people you see lingering in front of the door for an hour or two waiting for their spot, that will be you